UP-TO-DATE INFORMATION AT YOUR FINGERTIPS

Customer reports
Analysis of servicing time and costs from the Customer perspective. Gives breakdown of work time, travel time and expenses by service employee for a selected period, split by planned visits or call-outs. Information can be summarized or full transaction details may be viewed. 

Employee reports
See how much time service engineers are spending at actual customer sites and on travelling, with additional analysis of costs and expenses. A full breakdown of each engineer can be seen - everything they did during each day - customers visited, kilometers driven, expenses recorded.

Equipment reports
Take a look at the history of each piece of equipment to see everything that has happened to it over a chosen timeframe.

Job Ticket reports
Summary and detailed information about calls to your helpdesk, showing how many were solved by the helpdesk, or by engineer phone call, or by engineer visit. Time and cost analysis also available.

<<BACK>>