Reslink Support

Support Services

At Reslink, support is built into everything we do. Our model is designed to ensure
fast, knowledgeable help is always close at hand for every user in your organisation.
We achieve this through our proven Train-the-Trainer approach, creating a trusted
network of Super Users within your team.

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Super Users Training

Your nominated contacts receive best-in-class, in-depth training on the Reslink platform. These Super Users become true experts, equipped to confidently answer questions, resolve issues, and support colleagues in their day-to-day work. As part of every Reslink implementation:

  • Super Users are trained to act as your organisation’s internal specialists for system usage, troubleshooting, and change requests.

  • They provide first-line support to all end users, ensuring fast, relevant, and context-aware assistance.
  • Super Users have direct access to the Reslink Support team for
    escalations, complex queries, and new feature requests.
  • The Super User support model is included as standard within your licensing package.

This approach means your teams receive responsive, practical support from people who understand both your business and the platform — with the reassurance of Reslink’s expert team always available when needed.

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Super users contact info

Super Users can contact the Reslink Support team via support@reslink.fi

10:00–17:00 (EET/EEST) 
08:00–15:00 (GMT/BST)

on Finnish business days.

Are you an end user of the Reslink platform and have a question?

Please contact your company’s dedicated Super User(s) or visit our FAQ page for more information

FAQ

Contact us

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Ross McAllister

UK&I Lead - Sales, Marketing & Partnerships +44 7708 786 081 Book a meeting

ross@reslink.co.uk Ross McAllister LinkedInissä

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Raine Kuningas

Technical Development Manager +358 44 23 13 335

raine@reslink.fi Raine Kuningas LinkedInissä

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Amit Shivani

UK&I Client Solutions Partner - FM +44 7771 105 139 Book a meeting

amit@reslink.co.uk Amit Shivani LinkedInissä