Carlsberg Group:
Sinebrychoff, a member of the Carlsberg Group, is the approved and quality-responsible Coca-Cola bottler in Finland. The company is tasked with monitoring and measuring the quality of Coca-Cola products from vending machines across the country.
Challenges in Quality Control Efficiency
Sinebrychoff faced significant challenges related to efficiency and reporting in their Coca-Cola quality control process. Technicians were using outdated devices and paper forms to record measurements, resulting in a time-consuming and error-prone workflow. Each technician had to memorise the correct measurement ranges for multiple parameters and operate legacy equipment, which frequently led to mistakes.
Reslink Platform for Easy Data Collection
Reslink approached the issue from the end-user perspective while also considering Coca-Cola’s strict reporting requirements. The primary goal was to simplify the data collection process and make it as intuitive as possible. The result was clean, reliable data that fully met the company’s quality KPIs and reporting standards. The new mobile application also helped the Finnish business comply with SLA obligations. Coca-Cola Quality Index (QI) parameters were integrated into the system, and real-time dashboards provided visibility for managers, retail chains, and Coca-Cola alike. All collected data and device usage were tied to specific locations via the mobile application.
Simplicity and Accuracy Achieved
According to Mr. Jari Nurminen, Technical Manager of Technical Service at Sinebrychoff:
“Reslink has brought simplicity and accuracy in our Coca-Cola quality control process. We now have clean and accurate data of every point of sales and the error rate has decreased dramatically. We are now real-time and fully accurate in our KPI reporting operations. Reporting for Coca-Cola direction is now easy. Coca-Cola QI audit can happen from our perspective any date or time. All data is always in place. The quality assurance metrics are all automatically calculated by the Reslink mobile application and also saved to the safe cloud. The process is more accurate, reliable and faster.”
